Editor's review
A full featured CRM and business automation solution that is lightweight and maintenance free. It is for small businesses. Feature list include customer and contact management, project management, support case tracking, and many business activities.
Features: EnCircle CRM is a a CRM as well as business automation product. Positioned at small business the product is lightweight and may not need much maintenance. Many of the features that you typically need exist in the EnCircle. These include customer and contact management, project management, HR management, support case tracking, and many important business activities. Key business processes can be automated very quickly. The application has a set of tools that can track and manage business activities. Maintenance overheads are supposedly near zero.SOHO. SME or a startup company can easily set a CRM system. You would be able to manage customers, vendors, contacts from a centralized repository so that the business can run smoothly.
It`d be possible to strong customer relationships. It`d be easy to track and manage call histories and build up relationships that lead to cross sell and up-sell opportunities. This is helped by the record of meetings and all other forms of communications with your customers across the organization. Customer support system infrastructure helps maintain the relations with the people who bought your products. Keep you projects on schedule, plan and track every aspect of a project. You would be able to manage projects well. This application helps plan and track all the aspects of a customer`s project. Assigning tasks, tracking the progress and so on becomes fairly easy. Support issues can be tracked, keep close tabs on customer issues. EnCircle will maintain complete history of all the issues as they develop. The application is available in desktop as well as web based versions.
Overall: A good CRM system that can get you started.
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